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please help the message keeps sayig nyour account isint eligible for this promotion

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  • please help the message keeps sayig nyour account isint eligible for this promotion

    everytime I take a quiz it says you account isint eligible for this promotion and I cant claim the prize

  • #2
    Originally posted by kingdurrr View Post
    everytime I take a quiz it says you account isint eligible for this promotion and I cant claim the prize
    Please note that you will first need to fill out the Real Money Form (name, address, etc.) in your PokerStars account in order to be able to take the quiz. To fill out this form, please click on the 'Cashier' and then select the 'Cashout' button to complete the following information that will be requested:

    ? Title
    ? First and Last Name
    ? Gender
    ? Date of Birth
    ? Street Address
    ? City
    ? Zip / Post Code
    ? Country

    As soon as you have updated all the account details you will be able to go ahead and take the quiz.

    Should you need further assistance with this, please contact support@pokerstars.com
    Online Poker League
    Can you win the leaderboard?

    Comment


    • #3
      No but I have filled it out and it still isn't working

      Comment


      • #4
        And also the scratch and match won't work

        Comment


        • #5
          Hi kingdurr,

          Welcome to PokerSchoolOnline!

          Please contact support@pokerschoolonline.com to help resolve your issues. They will be pleased to help.

          Here is a link to help familiarize you with all the features and services available at PSO. Feel free to look around the forum and post any of your comments or questions.



          You are invited to join the PokerSchoolOnline Community Home Games Club, and information on how to join the club may be found HERE.

          Hope to see you there!

          Joss
          2 Time Bracelet Winner


          Comment


          • #6
            Originally posted by kingdurrr View Post
            No but I have filled it out and it still isn't working
            Ok, did you send the email to support@pokerschoolonline.com ?

            Raiser
            Online Poker League
            Can you win the leaderboard?

            Comment


            • #7
              yes just now

              Comment


              • #8
                Originally posted by kingdurrr View Post
                yes just now
                Great, you should get a reply from them within 24 hours

                Cheers,
                Raiser
                Online Poker League
                Can you win the leaderboard?

                Comment

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