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  • Hand replayer support

    I have been unable to add any hands to the replayer, after adding the hand and clicking quick save I get the following error message

    "Webbo62" - Wrong gamer name in hand history! (getGamerPosByName); Hand 121037811279

    I then get a similar error message for every player that was in that hand, I have tried with Firefox but get exactly the same.

    Anyone can help, I have passed this to support and they have in turn passed to technical support but just hoping someone may have come across this before.

  • #2
    Hello, Can you please post the text that you are using for the HH here, I'll do my best to help Raiser umbup:

    Comment


    • #3
      Ok I think I have identified the issue so hopefully you may be able to tell me how to fix it.Its only hands that have been emailed by pokerstars that I can't use in hand replayer the ones saved on my pc are fine below is the same hand from both locations and I can see the format is different in the emailed one but not sure how I fix that.

      This is the hand as its saved in the text file on my pc

      PokerStars Hand #121050828329: Hold'em No Limit ($0.01/$0.02 USD) - 2014/09/04 16:12:05 CUST [2014/09/04 11:12:05 ET]
      Table 'Marcelle' 6-max Seat #5 is the button
      Seat 1: Webbo62 ($1.69 in chips)
      Seat 2: PAWELzMEXICO ($2.07 in chips)
      Seat 3: silas1234 ($2.07 in chips)
      Seat 4: bndt123 ($0.75 in chips)
      Seat 5: no_lfty ($2.21 in chips)
      Seat 6: nussi73 ($2.07 in chips)
      nussi73: posts small blind $0.01
      Webbo62: posts big blind $0.02
      *** HOLE CARDS ***
      Dealt to Webbo62 [6s As]
      PAWELzMEXICO: folds
      silas1234: folds
      bndt123: raises $0.04 to $0.06
      no_lfty: folds
      nussi73: folds
      Webbo62: raises $0.04 to $0.10
      bndt123: calls $0.04
      *** FLOP *** [Ac Td 7h]
      Webbo62: bets $0.16
      bndt123: calls $0.16
      *** TURN *** [Ac Td 7h] [2s]
      Webbo62: bets $0.25
      bndt123: folds
      Uncalled bet ($0.25) returned to Webbo62
      Webbo62 collected $0.51 from pot
      *** SUMMARY ***
      Total pot $0.53 | Rake $0.02
      Board [Ac Td 7h 2s]
      Seat 1: Webbo62 (big blind) collected ($0.51)
      Seat 2: PAWELzMEXICO folded before Flop (didn't bet)
      Seat 3: silas1234 folded before Flop (didn't bet)
      Seat 4: bndt123 folded on the Turn
      Seat 5: no_lfty (button) folded before Flop (didn't bet)
      Seat 6: nussi73 (small blind) folded before Flop


      This is how it looks when I get it emailed.

      PokerStars Hand #121050828329: Hold'em No Limit ($0.01/$0.02 USD) - 2014/09/04 16:12:05 CUST [2014/09/04 11:12:05 ET] Table 'Marcelle' 6-max Seat #5 is the button Seat 1: Webbo62 ($1.69 in chips) Seat 2: PAWELzMEXICO ($2.07 in chips) Seat 3: silas1234 ($2.07 in chips) Seat 4: bndt123 ($0.75 in chips) Seat 5: no_lfty ($2.21 in chips) Seat 6: nussi73 ($2.07 in chips)
      nussi73: posts small blind $0.01
      Webbo62: posts big blind $0.02
      *** HOLE CARDS ***
      Dealt to Webbo62 [6s As]
      PAWELzMEXICO: folds
      silas1234: folds
      bndt123: raises $0.04 to $0.06
      no_lfty: folds
      nussi73: folds
      Webbo62: raises $0.04 to $0.10
      bndt123: calls $0.04
      *** FLOP *** [Ac Td 7h]
      Webbo62: bets $0.16
      bndt123: calls $0.16
      *** TURN *** [Ac Td 7h] [2s]
      Webbo62: bets $0.25
      bndt123: folds
      Uncalled bet ($0.25) returned to Webbo62
      Webbo62 collected $0.51 from pot
      *** SUMMARY ***
      Total pot $0.53 | Rake $0.02
      Board [Ac Td 7h 2s]
      Seat 1: Webbo62 (big blind) collected ($0.51) Seat 2: PAWELzMEXICO folded before Flop (didn't bet) Seat 3: silas1234 folded before Flop (didn't bet) Seat 4: bndt123 folded on the Turn Seat 5: no_lfty (button) folded before Flop (didn't bet) Seat 6: nussi73 (small blind) folded before Flop


      Any help will be greatly appreciated.

      Comment


      • #4
        Everything should be on a new line like this: Seat 1 Seat 2 Seat 3 Etc .... Not Seat 4 (Didn't bet) Seat 5 .... etc Here's how the text looks when I requested it to be emailed to me: PokerStars Hand #121050828329: Hold'em No Limit ($0.01/$0.02 USD) - 2014/09/04 11:12:05 ET Table 'Marcelle' 6-max Seat #5 is the button Seat 1: Webbo62 ($1.69 in chips) Seat 2: PAWELzMEXICO ($2.07 in chips) Seat 3: silas1234 ($2.07 in chips) Seat 4: bndt123 ($0.75 in chips) Seat 5: no_lfty ($2.21 in chips) Seat 6: nussi73 ($2.07 in chips) nussi73: posts small blind $0.01 Webbo62: posts big blind $0.02 *** HOLE CARDS *** PAWELzMEXICO: folds silas1234: folds bndt123: raises $0.04 to $0.06 no_lfty: folds nussi73: folds Webbo62: raises $0.04 to $0.10 bndt123: calls $0.04 *** FLOP *** [Ac Td 7h] Webbo62: bets $0.16 bndt123: calls $0.16 *** TURN *** [Ac Td 7h] [2s] Webbo62: bets $0.25 bndt123: folds Uncalled bet ($0.25) returned to Webbo62 Webbo62 collected $0.51 from pot *** SUMMARY *** Total pot $0.53 | Rake $0.02 Board [Ac Td 7h 2s] Seat 1: Webbo62 (big blind) collected ($0.51) Seat 2: PAWELzMEXICO folded before Flop (didn't bet) Seat 3: silas1234 folded before Flop (didn't bet) Seat 4: bndt123 folded on the Turn Seat 5: no_lfty (button) folded before Flop (didn't bet) Seat 6: nussi73 (small blind) folded before Flop And here's how it looks in the replayer:
        Sorry, this hand was deleted by its owner
        So I do think it's the 'not new line' that is causing the problem. The replayer can be buggy it there's extra spaces and so on. Raiser umbup:

        Comment


        • #5
          Yeah its the lack of new line, just not sure why the email is coming in without that new line. Not sure if its a setting in my outlook or not.

          Comment

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