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Quiz eligibility?

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  • Quiz eligibility?

    Hi,

    I'm new to both PS and PSO, have made a couple of deposits so far. I'm finding that I'm getting the "not eligible" pop-up for each course quiz. Are there quizzes/promos that I am eligible for?

    Thanks!

    (Still working on the courses and doing the quizzes is super helpful

  • #2
    Originally posted by dhhy View Post
    Hi,

    I'm new to both PS and PSO, have made a couple of deposits so far. I'm finding that I'm getting the "not eligible" pop-up for each course quiz. Are there quizzes/promos that I am eligible for?

    Thanks!

    (Still working on the courses and doing the quizzes is super helpful
    Hi there,

    Please note that you will first need to fill out the Real Money Form (name, address, etc.) in your PokerStars account in order to be able to take the quiz. To fill out this form, please click on the 'Cashier' and then select the 'Cashout' button to complete the following information that will be requested:

    • Title
    • First and Last Name
    • Gender
    • Date of Birth
    • Street Address
    • City
    • Zip / Post Code
    • Country

    As soon as you have updated all the account details you will be able to go ahead and take the quiz.

    Should you need further assistance with this, please contact support@pokerstars.com


    ***moved to support forum***

    Comment


    • #3
      Originally posted by royalraise85 View Post
      Hi there,

      Please note that you will first need to fill out the Real Money Form (name, address, etc.) in your PokerStars account in order to be able to take the quiz. To fill out this form, please click on the 'Cashier' and then select the 'Cashout' button to complete the following information that will be requested:

      • Title
      • First and Last Name
      • Gender
      • Date of Birth
      • Street Address
      • City
      • Zip / Post Code
      • Country

      As soon as you have updated all the account details you will be able to go ahead and take the quiz.

      Should you need further assistance with this, please contact support@pokerstars.com


      ***moved to support forum***

      Hmm, that was done upon set up of my account, so doesn't seem to be the issue.

      Comment


      • #4
        Originally posted by dhhy View Post
        Hmm, that was done upon set up of my account, so doesn't seem to be the issue.

        Also, i've already completed all quizzes up to Omaha.

        Comment


        • #5
          Originally posted by dhhy View Post
          Also, i've already completed all quizzes up to Omaha.
          Ok then, please take a screenshot of the error message you are getting and send it to support@pokerschoolonline.com One of the techs will look into this for you Cheers, Raiser umbup:

          Comment

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