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Something is wrong with my account

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  • Something is wrong with my account

    When i go to do the basic quiz, it tells me there is something wrong with my account and i need to contact support, i just want to do this quiz so i can be apart of the monthly leaderboard

  • #2 this is a screen cap of the error it says


    • #3
      Hi Sir Whalen!

      You will need to contact as they are the only ones that will be able to help you get this fixed.

      John (JWK24)

      6 Time Bracelet Winner


      • #4
        i know it says contact support but you probably just need to fill in the 'Real money form'
        if you just go into the poker stars client

        go to cashier > buy chips
        pick 'skrill' > deposit amount (think its 10 minimum)
        enter your details on the form, i.e address, etc etc
        then submit the form then just cancel the transaction.

        this is what i had to do to take the test, ur not making a deposit just getting the form up so u can put in your details then just cancel that transaction, ( no card details are needed) then give it 5 mins n it should be working

        hope this helps



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