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My Bonus Code Box is missing

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  • My Bonus Code Box is missing

    Hi support

    I have sent an email already, with regards to my problem.

    When I go into the cashier to try claim the code:


    There is no bonus code box it's vanished.

    Could support apply the bonus code to my account so that I can make the deposit.

    How do I fix this?
    Last edited by scyan2013; Sat Mar 29, 2014, 05:18 PM. Reason: typo
    Bracelet Winner

  • #2
    Sorry but We do not have access to player accounts, so unfortunatly we are unable to help other than to suggest that you contact Pokerstars directly at


    • #3
      Thanks for response.

      But both Stars and PSO support got back to me.

      It was explained to me that when you have claimed a code.

      The box does not show again until that expires.

      Or if there are not any codes to claim there will not be a bonus code box displaying.

      Bracelet Winner



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