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Problem With Mobile Phone App

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  • Problem With Mobile Phone App

    Hi There,

    Not sure if this is happening to any other players, but I play a lot on my Mobile Phone. I recently upgraded to a new phone and have had the same situation with both phones, and it is a bit frustrating. I play some 4 player heads up games, and every time I make it to the final table on my mobile phone it shows that I am disconnected. If I was at another table, say a tournament, as well as the sit and go 4 player heads up, it still shows disconnected, even though my other tables are fine. The only solution that I was able to figure out was just getting out of the App, and starting it up again. But it is frustrating because it happens every time.

    Thanks

  • #2
    Hi

    The best thing for you to do is contact support@pokerstars.com They will best be able to help you.
    Moderator

    Comment


    • #3
      Okay thank you!

      Comment


      • #4
        dont you have to log out and back in again when moved tables with tablets and mobiles ?
        or is that just home games.

        Comment

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