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question about "Bankroll Builder" promotion

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  • question about "Bankroll Builder" promotion

    Hi, I'd like to know how come I'm not eligible for the "Bankroll Builder" promotion when I havent made a single deposit at pokerstars yet which was the one and only requirement for it, I might be missing something here. Thanks in advance!

  • #2
    Originally posted by Rainor7 View Post
    Hi, I'd like to know how come I'm not eligible for the "Bankroll Builder" promotion when I havent made a single deposit at pokerstars yet which was the one and only requirement for it, I might be missing something here. Thanks in advance!
    Hello again, Sorry to hear that your account is not eligible. Moderators here at the school have no access to your personal account information, we are simply told which accounts are eligible or not. To get an answer to your question you would have to email support at support@pokerschoolonline.com and one of the PokerStars team would be able to assist you further. Keep attending the live trainings here though and you can always post hands for review in the Hand Analysis sections, all of this is free to you. Raiser umbup:

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    • #3
      Thanks, I'll email the support team then!

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