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Are the servers down ?

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  • Are the servers down ?

    For I can't log onto the client and its telling me I have an old version and it needs upgrading.I just got this message a moment ago

  • #2
    me too in the middle of a tourny cannot get back in

    Comment


    • #3
      Had the same thing happen to me the other day. Took about 20 minutes and 15 clicks of the "upgrade software" button.

      Hopefully it works more quickly for you, but it should work out eventually.

      Comment


      • #4
        Originally posted by xylophone68 View Post
        me too in the middle of a tourny cannot get back in
        THIS did not happen. The message I got specifically said that I would be able to finish any games I was currently playing in, although it was none.

        Kinda sounds like their update server is overwhelmed.

        Comment


        • #5
          I'm locked out - the upgrade just doesn't work, now the download page of the website has gone offline - I was in a PSO Premier League Game - anyone know if it is still running?

          (curses)

          Ed from Edinburgh - EdinFreeMan
          4 Time Bracelet Winner


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          • #6
            same thing happening to me right now...
            in the mid of a tourney.. wat the?!?!
            support!! help!!!!
            Bracelet Winner

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            • #7
              server down

              I just uninstalled the program,, then came on here, to see what the low down is,,, never alone with this forum,,,

              Comment


              • #8
                pokerstars tweets theyre having technical problems...
                Bracelet Winner

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                • #9
                  Pstars is not the only site whose servers are currently down....is poker under attack!

                  Ed
                  4 Time Bracelet Winner


                  Comment


                  • #10
                    i had 2 games going just before break, and NZPT game, started and thats oky (going ok) but others not and NZ BigGame has started just now too, its just ones before break started thats effected ( not going)
                    3 Time Bracelet Winner


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                    • #11
                      From @PokerStars on Twitter: "Update: For a quick fix, re-installing the software works, either from your existing .exe file or a fresh download."

                      Dunno if that's the install.exe file or what... I mean, I usually delete them after the install is complete, so hopefully y'all save them.

                      Good luck.

                      Credit to PStars for being on top of the problem, and hopefully resolving it quickly.

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                      • #12
                        what other sites are down ED?
                        Bracelet Winner

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                        • #13
                          Also from @PokerStars on Twitter: "Contact support with the affected tournament IDs and they will be able to help with any refunds."

                          More props to PStars for being forward and accommodating when they have tech problems.

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                          • #14
                            i just restarted laptop - it updated a file, and when i got back in the update worked. i am in now seem to be ok but on break at table

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                            • #15
                              I have managed to reinstall - my tables popped up when I logged back in but they are stll frozen 'on break'.

                              Good luck all

                              Ed
                              4 Time Bracelet Winner


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