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Need help with the PSO rules...

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  • Need help with the PSO rules...

    I haven't been on the site for a while and wondered if US players are banned from the Poker School as well as the regular site? I used to play here every day so I don't know what all the changes are. I also still don't know how to get my real money back from my account- there's no link or info in the FAQ's. Thanks!

  • #2
    US players can still take part in the courses, many of the live training sessions, live training archives, forum, etc. What we cannot do is to play in any tourney that has cash awards or tickets to cash tourneys (like the old PSO skill league did).

    To get the money from your account, you will need to open pokerstars.com, then click on the cashier, then it will have you cash out (or at least that's how it worked for me when I cashed out after black friday).
    Super-Moderator



    6 Time Bracelet Winner


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    • #3
      welcome to the forum
      still the same to cash out
      and we can still play for play money it can be fun
      good luck


      sometimes i laugh so hard tears run down my leg

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      • #4
        Thanks for the fast answer! I tried to get onto PokerStars.com but was blocked and rerouted to a link to download the dot net version. There's no cashier button available on that one, so I'm stuck.

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        • #5
          from the .net e-mail support i think it's in the help tab at the top


          sometimes i laugh so hard tears run down my leg

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          • #6
            Originally posted by CatLady626 View Post
            I haven't been on the site for a while and wondered if US players are banned from the Poker School as well as the regular site? I used to play here every day so I don't know what all the changes are. I also still don't know how to get my real money back from my account- there's no link or info in the FAQ's. Thanks!
            Hey Cat, welcome back.
            If you're referring to the old PSO, from before joining with Pokerstars, the games are now run on Pokerstars and therefore, US players can't participate at this time.
            As the others said, there's a lot to be gained from the site so please take advantage and enjoy.

            On the cashout, email support@pokerstars.com or paymentservices@pokerstars.com and they will be able to assist you.

            Let us know if you have any questions.

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