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Update Poll on timeouts

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  • Update Poll on timeouts

    Hi everyone. From our end we now feel we have the server running normal at our new ISP. I would very much appreciate you all taking just a moment to answer the poll again so that I can confirm if this is true. I only need to know your experience in the past day or two.

    Mark

  • #2
    Mark,

    Firday night durring the 7pm $200 5k added NLHE, I did not timeout a single time.

    Saturday morning, I did timeout one time.

    This is GREATLY improved over what I had been seeing.

    I did see several cases of serious net log or "pausing", but not to where it actualy times out.

    Regards,
    Bob

    Comment


    • #3
      Yesterday OK. Today, almost unplayable. I've just disconnected for the fifth time in one tourney.

      Comment


      • #4
        That said, the sunday noon freeroll started and all hell broke loose.

        It's like at noon, you switched back to the setup you had last saturday!

        In 40 minutes, I've timed out several times, been disconnected from the server about 3 times.

        And the forum has gotten very flakey also.

        Hope this is at my end and not PSO's!

        BTW, before the change over on Terible Thursday, PSO was stable as a rock for me.

        Bob

        Comment


        • #5
          I'll try again. First time I posted this it didn't connect...

          I timed out 4 times in 45 minutes of that tourney. Or rather I was disconnected from the server. Things are horrid at the moment.

          Originally posted by bcrothers
          That said, the sunday noon freeroll started and all @#%% broke loose.

          It's like at noon, you switched back to the setup you had last saturday!

          In 40 minutes, I've timed out several times, been disconnected from the server about 3 times.

          And the forum has gotten very flakey also.

          Hope this is at my end and not PSO's!

          BTW, before the change over on Terible Thursday, PSO was stable as a rock for me.

          Bob

          Comment


          • #6
            Same Again

            Yeah more problems with timing out today, 6 or 7 times during 1 tourney, most other players had same.

            LOL even as I type this im out again.

            Harry

            Comment


            • #7
              I was commenting Saturday about things running smoother in a single table but today alot of timeouts and disconnected from server 3 times in about 15/20 minutes while playing a single table. One good thing is the software loads alot quicker and I didnt lose much money from my blinds being raised with only 3 of us left.

              Comment


              • #8
                I haven't played a multi since things got unbearable, however I have not long finished playing a satellite.

                2 things, firstly I did not time out however I saw at least 2 or 3 others regularly timing out. And secondly and most strange I had on several occasions cards not visible to me, ie the flop only had 2 cards in it and a space where the 3rd card should be. I tried to get a screen shot but everytime it happened ( about 5 before I was knocked out) I missed my opportunity as I was trying things so I could see the cards!!!

                oh and lastly at the moment its taking for ever for web pages to download from the school website.

                So from my point of view things are still grim!

                Marco 12345

                ( Pokerschool staff - I did happen to do one of those trace routines around this time - let me know if you want it )

                Comment


                • #9
                  Mark,

                  Today, I have had problems with logging on, and then when I do get on and check the games I get a networking Error. I do not Have a problem with my internet connection.

                  Mike

                  Comment


                  • #10
                    i seem to have a problem fo rthe first hour or so i logg on. Also, the little page to the right in the lounge alwayss says, "error loading page"


                    adam
                    aha12877

                    Comment


                    • #11
                      Saturday all seemed well.

                      Sunday all of the problems were back. In the 1:00 P.M. NLHE tournament, I lost my connection to the server 9 times. Actually, those at my table were keeping a tally and I didn't even win. Some had 11 or 12 disconnects. It seemed to affect about 75% of those playing the tournament. We even joked about suggesting a "disconnect league".

                      I've made the suggestion before, and I'll make it again. This issue is definitely bandwidth/routing related. It seems that the more people playing, the worse the problems are. So, at the time we were having the problems, there was a fun tournament with 174 people in it, as well as about 12-15 fun satellites. It seems strange to me that the fun side has not been shut down during these problems so that the paying customers get a better quality service - at least until the issue is corrected...

                      Comment


                      • #12
                        reply

                        Let me say that things before terrible thursday were great. Since then I have had lots of problems especially Sunday 6times timeout in one multi. Not picking at you, just reporting my experience I plan to wait out the problems because I still greatly enjoy the site . Thanks firemandave WHERE THERE IS SMOKE THERE IS FIRE :p

                        Comment


                        • #13
                          Mark,

                          Friday and Saturday, I had absolutely no problems with disconnects. For that matter, I haven't disconnected in over a month, prior to yesterday.

                          Yesterday afternoon, however, was a different story.

                          I disconnected 3 times in the 2PM PLHE multi (would have been more, but I busted very early). I disconnected a whopping fourteen times in the 1PM NLHE multi. I'd agree with minpin that this appears to be heavily routing related, as some people had no disconnects at all, while others of us were noting that we were due for one in the next hand or two.

                          Also, this disconnect was predictable -- it ALWAYS was preceded by the table clearing for the next hand, the sound of cards being shuffled, and a complete freezeup of the table. The disconnect would follow roughly 30 seconds later.

                          Jahana

                          Comment


                          • #14
                            Mark,

                            I have timed out 5 times so far in the 3pm O8 tourney today. I am having the same problem as a previos post. A hand ends, I hear the cards shuffle, and then see no cards. About 30 seconds later I get the lost connection message.

                            Comment


                            • #15
                              I am still at a total loss to understand why the free "fun" side is still up and running. In the past two hours they have had:

                              1 multi with 119 people
                              1 multi with 72 people
                              2 ring games 20 people
                              6 satellites running 60 people

                              that's 250 people connected to the PSO servers, sucking the obviously limited bandwidth dry. They are probably experiencing timeouts just like us... but who cares! They aren't paying for the service!

                              Besides, do you really want potential customers seeing the performance of the server right now? If anything, you'll lose money because these players will figure the service at PSO is no good.

                              It would be so simple - a message at the login screen saying the fun side is shut down until problems can be fixed. Quit spawning sats and stop the tourneys that are coming up.

                              The fewer people on the server, the better the performance has been throughout this ordeal. I guess it's too logical!

                              Comment

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