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Signature expired of wrong time settings

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  • Signature expired of wrong time settings

    Hi..

    im cant login to pokerstars anymore it keeps telling me signature expired or wrong time settings,

    ive got the right time settings tried reinstalling but keep getting this message

    is anyone else having the same problems ?

  • #2
    i set the clock back one day and it works now...

    Comment


    • #3
      Welcome to the forum!
      Glad you were able to fix your own problem..well done.

      Let us know if you have any questions on the league. Also, since discussing the clock, you can adjust your time settings for the forum so that the time stamps on posts look correct. Hit GO TO gray tab and then settings..adjust clock.

      Best o' luck!

      ps. Make sure to pick a correct forum for your questions to get better response....this should be in general forum or beginners questions maybe. This one is to ask the PS pros questions. ...



      ..
      Last edited by fadmin; Thu Jun 23, 2011, 11:32 PM. Reason: post script

      Comment


      • #4
        ** Moved **

        Comment


        • #5
          Originally posted by tomac1000 View Post
          i set the clock back one day and it works now...
          I've got the same problem. Set what clock back? Not your computer's I hope?

          Comment


          • #6
            Here's the official word.................

            Thank you for contacting us.

            Unfortunately, our latest update presented some technical
            difficulties.

            To correct this issue please update the PokerStars software by
            simply reinstalling the software from our website.

            Before you uninstall PokerStars however. You may wish to make a
            copy of "user.ini" (your preferences), "notes.xml" and
            "notes.user.xml" (where 'user' is your user ID) from the
            PokerStars software as they will be removed when you uninstall
            the software. To do this simply open the PokerStars software (if
            possible) and click on "Help" -> "Open My Settings Folder" and
            locate those three files and copy them to a safe temporary
            location. If you cannot open the software you will need to
            manually navigate to the settings folder to locate those files.

            For Windows XP and older (C:\Program Files\PokerStars\):

            1. Double click "My Computer" on your desktop or start menu
            2. Double click "C:" drive to view your hard drive
            3. Double click "Program Files" folder
            4. Scroll down and double click on "PokerStars" (or
            PokerStars.NET)
            5. Locate "user.ini" or "user", "notes.xml" and "notes.user.xml"
            6. Copy the files to a safe temporary location (the desktop is a
            good choice)

            For Windows Vista and Windows 7
            (C:\Users\[username]\AppData\Local\PokerStars\):

            1. Click Start
            2. Type the following or copy/paste into the Search and press
            Enter:
            %USERPROFILE%\AppData\Local\PokerStars (or PokerStars.NET)
            3. Locate "user.ini" or "user", "notes.xml" and "notes.user.xml"
            4. Copy the files to a safe temporary location (the desktop is a
            good choice)

            For Mac OSX

            Notes are located in:
            /Users/[UserName]/Library/Application Support/PokerStars/
            /Users/[UserName]/Library/Application Support/PokerStars.net/

            User.ini is located in:
            /Users/[UserName]/Library/Preferences/
            It is saved as com.pokerstars.user.ini
            It is saved as com.pokerstars.net.user.ini

            Once you have made a copy of those files, uninstall PokerStars
            from your computer.

            In Windows XP, go to Control Panel -> Add and Remove Programs and
            remove all PokerStars items.

            In Windows Vista and Windows 7, go to Control Panel -> Programs
            -> Uninstall a Program. Once there, uninstall all PokerStars
            items.

            In Mac OSX uninstall the software by dragging it into the Trash.

            When the program is fully uninstalled please restart your
            computer. When the computer has restarted, download and install a
            fresh copy of the software from the following link.

            COM Windows version:

            http://www.pokerstars.com/poker/download/

            .COM Mac version:

            http://www.pokerstars.com/poker/download/mac/

            Be sure to restore the two saved files once reinstalled. To do
            this, please go to the 'Help' menu and then back to 'Open My
            Settings Folder', then close PokerStars and copy the files back
            into the folder. If you are asked to overwrite any files accept.
            You should then have no additional problems.


            I hope you backed up your notes, or you're gonna be doing a lot of this --->

            Comment


            • #7
              network lost cant reload!!!

              just getting to the sharp end of a hubble. not exactly world series i know. lost connection and now cant get back in what a joke! last 400 or so just under average. gutted. best run in one for some time. not a happy bunny!!! now have to reload on 2 computers and 3 laptops. utter madness.

              Comment


              • #8
                ??

                Originally posted by sooperspur View Post
                just getting to the sharp end of a hubble. not exactly world series i know. lost connection and now cant get back in what a joke! last 400 or so just under average. gutted. best run in one for some time. not a happy bunny!!! now have to reload on 2 computers and 3 laptops. utter madness.

                So- are you sayin - dont install the new update- when i log in next time????

                Comment


                • #9
                  more

                  would it not just be easier to cancel this update, fix the bug then reissue later?

                  seems pointless making lots of customers (cos thats what we are) have to go through this or am i being simplistic? im sure the combined brain power of pokerstars IT dept can work this one out cant it?

                  its all too late and im tilted now

                  nite nite

                  Comment


                  • #10
                    update

                    yes maybe you should stay logged in. if you log out im not sure you can stop it. mine seems to do it automatically so it just wouldnt open.

                    Comment


                    • #11
                      Just to let you know. The "fix" doesn't work either. Think I might have an early night

                      Comment


                      • #12
                        fix no good

                        yep same problem

                        what a shambles

                        maybe the Jokerstars tag not so far from the truth?

                        Comment


                        • #13
                          ?

                          well like the idiot my mom told me i was - i logged out- without even thinking- havent tried the update yet- but it says it is in 2 stages- is that different from the update you downloaded?

                          Comment


                          • #14
                            The download asked me which program I wished to use to open the file. WTF? Support haven't responded to my enquiry about this, so I think it's a good time to go play some DON's on a site that neither removes my favourite games or locks me out.

                            Goodnight.

                            Comment


                            • #15
                              I had the same problem,
                              simply set the Windows clock back 1 day,
                              start poker stars and it will update it self
                              log in check its all ok ad log out.
                              change the windows clock back to correct date.
                              restart poker stars and it works ok

                              hope it works for you.

                              Comment

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