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HEM2 Import problem

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  • HEM2 Import problem

    I have just downloaded the trail version of HEM2. I have also downloaded 12 .txt files from a link provided by Pokerstars. These files contain my tournament hand histories from 2011. When I try to manually import the files it tells me that the files were imported but that no hands were imported.

    I have emailed HEM support and they told me to make sure I have the latest version (I do) and to try importing the files into a new database (I have), neither has worked. Does anybody know why these hand histories will not load???

  • #2
    Support fixed this with a different version. It reports my 45 players as 27 players though.

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