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Casino Stuck/Interrupted Games - How to solve

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  • Casino Stuck/Interrupted Games - How to solve

    When your slots session gets interrupted, please note that this can be easily resolved by simply restarting your device. This will generally resolve the issue almost immediately, but can take up to 60 minutes. Please note that you should restart the software from the same device where you experienced the incomplete game. If the issue persists, clearing your device’s cache and reinstalling the app/client can solve the issue as well.
    In any case, do not worry, none of this will affect the outcome of your (bonus) game. Once the interrupted spin is restored, you will be able to continue from the moment the spin got interrupted.

    Best of luck!

  • #2
    that not work for me.
    what i should do next?
    i sent email customer service but they not answer. (exept that automatic answer what says wait 30-60min.)


    HeikkiPo

    Comment


    • #3
      Originally posted by HeikkiPo View Post
      that not work for me.
      what i should do next?
      i sent email customer service but they not answer. (exept that automatic answer what says wait 30-60min.)


      HeikkiPo
      Hello HeikkiPo,

      We apologize for the delayed response! After checking your email history with Support I noticed that your issue needed escalation to one of our slot provider. Your case have not been forgotten, we will update you as soon as we have a reply. Many thanks for your patience.

      Comment

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